Frequently Asked Questions

Everything you need to know about shopping with Ankhway.

What is the standard shipping timeframe?

We typically process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take 10-15 business days depending on your location.

How can I return or exchange an item?

Ankhway offers a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials ethically sourced?

Quality and ethics are at the heart of Ankhway. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize sustainable, high-quality fabrics.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.